Khant
Tursian FZE · E-commerce Design · 2025

Elevating luxury skincare product listings at scale

Designed a complete visual framework for 16 product listings — transforming sparse, inconsistent images into a premium, conversion-focused storytelling system for tursian.com and Harrods.

Role

UI/UX Designer

Timeline

Under 2 weeks

Deliverables

160+ listing images

Channels

tursian.com · Harrods

P-3 Ultimate Hydration Serum — Tursian
16

Products fully redesigned across the entire Tursian lineup

160+

Listing assets created, up from 4 images per product to 10–11

↑ CVR

Measurable improvement in conversions following deployment

Overview

Science-driven luxury, deserving a visual story to match

Tursian is a premium skincare brand with clinically proven formulations, stocked at Harrods and sold across international markets at £60–£165 per product. Despite the premium positioning, the product listing images weren't keeping up — leaving a significant gap between what the products were worth and how they appeared online.

The Problem

4 images wasn't enough to sell a £165 serum

Each product had only 4 listing images — a basic product shot, texture swatch, a stats graphic, and a before/after photo. The images were inconsistent across products, lacked any brand narrative, and gave shoppers very little reason to trust a premium purchase. For a brand stocked at Harrods, the visual standard wasn't matching the shelf it sat on.

The core challenge: how do you communicate scientific credibility, sensory appeal, and luxury positioning — all within a finite set of listing images?

Before4 images
Basic product shot only
No ingredient story
No usage guidance
No routine context
Inconsistent across products
After10–11 images
Hero + texture close-up
Full formula breakdown
Clear how-to-use
Routine & pairing imagery
Consistent premium system
Before & After

Before — original listing images

Before — old listing 1
Before — old listing 2
Before — old listing 3
Before — old listing 4
↓ Redesigned

After — new listing images (P-3)

After — P-3 Hero
After — P-3 Texture
After — P-3 Formula
After — P-3 Benefits
After — Texture Property
After — How to Use
After — Results
After — Clinical Study
My Approach

A 10-pillar image framework — designed to mirror how a luxury shopper decides

01
Hero shot
First impression & brand identity
02
Texture close-up
Sensory appeal, product feel
03
Active formula
Scientific ingredient breakdown
04
Key benefits
Quick scannable benefit icons
05
Texture property
Feel & absorption story
06
How to use
Usage guidance with visual
07
Results shot
Emotional payoff, skin close-up
08
Clinical study
Data-driven trust building
09
Full routine set
Cross-sell & routine context
10
Pair suggestion
Targeted product pairing

This framework was applied consistently across all 16 products, creating a reusable visual system for all future product launches. The sequence mirrors how luxury shoppers actually decide — sensory appeal first, scientific proof second, practical usage third, and upsell last.

Outcome

160+ assets. Under 2 weeks. Measurable impact.

The updated listing images were deployed across Tursian's brand website, Harrods, and international marketplaces. The redesigned listings contributed to measurable conversion improvements and established a scalable visual system for all future launches.

"Elevated the listing experience for 16 SKUs — building a visual storytelling framework from scratch that aligned scientific credibility with luxury brand aesthetics."
tursian.comHarrodsInternational marketplaces
📊
Conversion rate improved

Measurable uplift after new images deployed

160+ assets across 16 products

From 4 to 10–11 images per SKU

Delivered in under 2 weeks

All 16 products, self-directed framework

🎯
Premium retail standard achieved

Deployed on Harrods & tursian.com

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