Khant
HtaWaRa — Expert Community Platform

HtaWaRa — Expert Community Platform

HtaWaRa, Southeast Asia · 2023
Role

UI/UX Designer

Timeline

14 weeks

Deliverables

iOS & Android app design

Channels

iOS · Android

Safe
Space by design
iOS+Android
Platform
15K+
Active community

A safe, inclusive space for comprehensive sexuality and reproductive health education

HtaWaRa is a community platform designed to make conversations about sexuality, sexual health, and reproductive wellness feel trusted, dignified, and shame-free. The platform connects young adults with expert educators and peers in a carefully moderated environment.

The Challenge: Building trust in sensitive conversations

Sexuality education apps often feel awkward or clinical. Young adults need real, judgement-free information but don't want to feel like they're being lectured. The design challenge was to create an app that:

  • Feels approachable, not clinical — Warm and human, not sterile
  • Prioritizes psychological safety — Robust moderation, clear boundaries, control over exposure
  • Respects cultural context — Localized content for Southeast Asian audiences
  • Encourages peer learning — Expert-vetted community Q&A threads
  • Normalizes the conversation — Beautiful, matter-of-fact design language

My Approach: Trauma-informed UX + community design

01 Psychological safety first — Every interaction was designed with user autonomy and control in mind. Users set visibility preferences, can pause notifications, and can curate their feed.

02 Expert moderation system — Clear visual distinction between expert responses, peer responses, and moderator guidance. Questions get routed to appropriate experts; peer responses are vetted.

03 Warm, normalized visual language — Color palette uses warm peachs and sage greens, not clinical blues. Illustration style shows real, diverse bodies and faces. Language is conversational, not textbook.

04 Category-based navigation — Clear pathways for different topics (contraception, STI testing, sexual wellness, relationships, etc.) with expert primers for each.

05 Community features with guardrails — Peer Q&A allows real stories but with expert oversight. Discussion threads have clear topic focus to prevent harassment.

Design Principles

Inclusivity — All body types, identities, and expressions represented. Gender-neutral language defaults. Accessible for colorblind users.

Destigmatization — Beautiful, matter-of-fact design that normalizes that everyone has questions about sexuality.

Trust — Clear about who reviews content, how data is kept private, and why certain moderation decisions are made.

Outcome: 15K+ active users, 96% report feeling safe

The app launched in May 2023 and within 10 months reached 15K+ monthly active users with a 96% safety rating. User testimonials consistently mention feeling less alone and less ashamed.

Impact metrics:

  • 15K+ monthly active users
  • 96% SAT score on "feeling safe and respected"
  • 4.8⭐ rating on both stores
  • 65% week-over-week return rate
  • Partnerships with 3 sexual health NGOs and university wellness centers

Available on: App Store, Google Play

Let's work together

Got a project that deserves better design?

Available for senior UI/UX roles and select freelance engagements.